ContributionsMost RecentMost LikesSolutionsRe: WiFi pods not connecting I have exactly the same situation, you have my sympathy! I’ve now made half a dozen calls to VM re: my wi-fi booster pods. I also recently got a new Hub and the old pods do not work. I have since found that this is because the VM central team need to link the serial numbers to the new hub. I’ve given the serial numbers to the VM team and they should’ve been linked by now. However, several phone calls and hours of wasted time I’m getting nowhere! Seems like such an easy fix but nobody at VM seems to be dealing with the job ticket. Meanwhile, lack of WiFi throughout my house remains. So frustrating!