ContributionsMost RecentMost LikesSolutionsRe: WiFi keeps dropping out Yes...same thing with me. I am starting to lose the will to live. When it works, the speed is great. But the constant seemingly random connection drops are RIDICULOUS. This is 2022, not 1992 - what is happening??? This has now been going on for weeks in a time where we are reliant on an internet connection for many things. Please can a Virgin representative let us know SPECIFICALLY what the issue is, what needs to be done and how long it will take. It's hard enough to get through to speak to a person as it is. All they say is the usual engineering problem blah blah. It's pathetic. I regret the day I chose to sign a contract with Virgin Media. This is the worst customer experience I have had with any company ever. Re: Can't create an account Hi I have the same problem. Please help me, so far every step since signing up has been quite painful!