fazz0062
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Re: Why can't I get virgin media both neighbours have it?
I spend all my time waiting the the queue for them to tell me the same things : ”waiting on construction work” ”there is no access point” ”it will definitely get done this time” ”I will send an urgent email and make sure it gets sorted” ”I will personally look at what is going on and get back to you” ”I will escalate this urgently and I can guarantee they will call you back asap” “The construction manager will call you” blah blah….. absolute disgrace if you ask me. so no, I’m not going to call your installations line for me to waste my time and get fobbed off as usual. I want virgin media to call ME and tell me if it will get sorted or I’m wasting my time. I feel like cancelling this and cancelling it for my other property at this rate.885Views0likes20CommentsRe: Why can't I get virgin media both neighbours have it?
7 months since I’ve prefer virgin media and still no broadband! Countless phones calls and time wasted! Engineers come and don’t know why they have come and what needs doing ? Then asking me what needs doing … this circle keeps repeating itself! Installation date obviously gets moved every week… it’s a beyond ridiculous and not one person at virgin media care.906Views0likes22CommentsRe: Why can't I get virgin media both neighbours have it?
Hello!! im having similar a experience! I ordered virgin in April and still dont have it. The whole close/ street has it and me and my neighbour don’t. Apparently they can’t find the access point ? I work form home and not having proper internet is difficult! I just want it sorted !868Views0likes2Comments