ContributionsMost RecentMost LikesSolutionsRe: Unable to disable SSID Broadcasting on Hub 3 It does look like VirginMedia team have fixed one problem and created another. Although I can now enable and use 2.4 I am no longer able to hide the SSIDs Before the update I had the SSIDs hidden, now this is stuck on and there doesn't seem to be a way that I can fix this Re: Unable to disable SSID Broadcasting on Hub 3 For me, the option to broadcast the 2.4 GHz SSID broadcast is stuck on No and option to change this is greyed out. If I set different SSID on 5 GHz then I can make the change to enable SSID for the 5 GHz signal to be broadcast, but the 2.4 GHz SSID boardcast option remains greyedout and set to No/ Reading through comments this seems to be a firmware issue rather than something that I can fix at my end (Hub 3.0 device / Hardware version : 10 / Software version : 9.1.2109.200) Yesterday I received the email below from virginmedia, so maybe there is a software upgrade / fix coming through on 7th November? Your gadgets connect to your home WiFi using two networks, and will select which one depending on how far away you are from a Hub or Booster. One of your networks (2.4GHz or 5GHz) in your home WiFi seems to have been disabled which negatively impacts your WiFi experience. Get more from your home WiFi To stop your home WiFi being held back, we’d like to enable both of the networks. This’ll allow our latest Intelligent WiFi technology to switch your devices between the two WiFi networks while you move around the house – so you can enjoy better WiFi signal. Intelligent Wi-Fi also spots when your devices are running into a traffic jam and automatically switches them to a better network. Don't worry - if any of your devices only support the 2.4GHz network (perhaps because they're older), Intelligent WiFi will pick that up and stop the device from switching between the two networks, helping it to perform at its best. Giving you an even better connection, when you need it The 2.4GHz network typically has the longest range. Like a marathon runner, it covers longer distances, slower. The 5GHz network covers short distances, faster - like a sprinter. This makes it base for gadgets nearer your Hub or Booster. Our Intelligent WiFi helps to make sure your gadgets connect to the best network. To update your settings, there's nothing you need to do - we'll do this for you on the 7th of November. Don't want to have your networks managed into one Intelligent WiFi network? Just let us know here if you want to opt out by 11:59pm on the 3rd of November. Take care, The Virgin Media team