Sunshine_19
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Joined 3 years ago
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No Welcome Email or Account Number?
Hello, Virgin Media I am a new customer of virgin media as of december 2021 and registered via a phone for a 18 month contract with you. However, I have never received a welcome email or details of my account number from you. I would like to receive a welcome email as soon as possible and get this sorted as some of my personal details will also need to be changed since registering with you. I have recently tried to ring up but the phone keeps on getting disconnected and I would really like to set up my virgin media online account as well. Kind Regards, Albina