ContributionsMost RecentMost LikesSolutionsRe: Why can't I get virgin media both neighbours have it? Quick update, I had a visit from an engineer who said all was good and I should be up and running in a few weeks, thank you Hayley, your help was greatly appreciated. Re: Why can't I get virgin media both neighbours have it? Thank you for your quick response I’ll be sure to update you then Hayley thanks again Re: Why can't I get virgin media both neighbours have it? Hi Zoie, I am in the same situation, I’ve had my situation looked at but haven’t received a call back, I was told it was in the final stages but still haven’t heard back, would you know how long this process is likely to take? Or would you you be able to look into this matter? Thanks any help would be appreciated.