So I was on holiday the week before last and kept getting messages from Google Home about disconnected WiFi points. Discovered on Sunday 14th the hub was not connected and earliest appointment was for Thursday 18th.Engineer told me on the 18th the ca...
I have the same issue, awful picture quality, bill says Sky Sports HD pack but top corner simply says Sky Sports. No issues with cable, UHD films are UHD as is BT Sport Ultimate.
Sorry to hear you are having to wait. I was connected before I finished the 20 minute call, just reopened the guide having had the box on throughout. Good luck.
Maybe try again? I've had VM since March and was able to upgrade. Took me 20 minutes waiting but got there in the end and my Ultimate package is now £67 a month as opposed to £60. The channels were enabled before the call ended which was handy and th...
So Wednesday the original engineer appeared prior to the booked appointment. Somebody from the VM Twitter team contacted the area manager.He checked the cabling then tried a different hub and suddenly all worked! My theory is the cabling was fine but...