ContributionsMost RecentMost LikesSolutionsRe: Trouble switching to Netflix via VM Hi - amazingly this is still not resolved! At the end of the month i got a message saying that this could not be billed through Virgin. I have raised it three times with support who tell me to wait 5-10 days and I will get an activation email. I never get it! Im not getting something Im paying for which is frustrating. They say its been escalated to Netflix. On my 365 box I get a message saying this bundle is not available or similar when I sign on to Netflix Re: Trouble switching to Netflix via VM thank you Re: Trouble switching to Netflix via VM Ok i have logged out of all devices on Netflix and then tried again but I still get the"Sorry, something’s gone wrong! We’re having some technical issues" message. Yes its the same email address for VM and Netflix Re: Trouble switching to Netflix via VM Hi I have tried it on Safari and Google with the same response. I have a private Netflix account account already. Re: Trouble switching to Netflix via VM Yes I have already got a netflix account as i said Re: Trouble switching to Netflix via VM Re: Trouble switching to Netflix via VM Thanks for responding! When you got to Entertainment Services you then chose Activate Netflix then you get the error message. Trouble switching to Netflix via VM Hi just found out i have Netflix with my package. When i try to start the switch process I get the "Sorry, something’s gone wrong! We’re having some technical issues"message. Dont want to cancel my current Netflix subs till I can get this working! What are the steps please? Many Thanks