CJT999
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Joined 4 years ago
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Re: Email problems
Hi, after sending a complaint to VM I got back a pretty bland email suggesting I chnage my password. Tried this and still got the OOPs message. Then today I tried accessing VM and got the VM 02 account sign in link. Went through this, as it presented different sign in screen and after a bit of resetting passwords and verification I finally got vack onto my VM account and emails on my Chromebook. I also have another VM email that I used to be able to choose to use via the main VM account login but have now had to set up another VM account password to access it. Hope this helps you.18Views0likes0CommentsRe: Email problems
I've had this "oops" problem for about 10 days on my Chromebook, can't access my account or my emails. But I can access them on my mobile phone (THANKFULLY). Have done things like cleared browsing history. Even had a new VM Hub installed in the meantime due to another problem. Thought maybe because my Chromebook stopped getting automatic updates that was the problem. Tried on a new Chromebook, still get "oops". Got through to a SMS? technician on the VM helpline. They didn't even know what a Chromebook was ("Is this a device" they asked!). They changed my login password and tested it their end and it worked so declared there wasn't a problem with VM. That was it. Still have the problem. Tearing out what little hair I have left.467Views1like2Comments