When calling out and receiving calls I can hear them but they can't hear me. Could it be a handset problem or service problem? I've checked I'm not in "secrecy" mode.
Hi Nat, it's a twin handset so have tried both, but I guess it could still be a problem with the base/cradle on the phone that is plugged into the line from the Virgin equipment. I'd be grateful if you could test things before I go and purchase a new...