Community FAQ
clarkesa
Joining in
since ‎04-02-2022
‎21-09-2023

User Statistics

  • 7 Posts
  • 0 Answers
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  • 0 Kudos Received

User Activity

Missed Appointment

20-09-2023
A technician was booked for an appointment today between 4pm and 7pm. Virgin Media sent me 3 separate text messages reminding me of the appointment and then at 6.25pm I get the call to say they cannot make the appointment as the engineer would go pas...

Cannot pair remote control for 360 box to new Panasonic TX43 TV.

13-08-2022
I have a new TV but cannot pair the remote control for my 360 box so cannot control the volume or mute button. It has tried every match but still not pairedThe remote worked perfectly ok with a 2013 TV.Any suggestions?

Voicemail not working

07-02-2022
My landline has just been moved to Virgin Media. It is connected via the Hub 3. I set up the voicemail message but on testing, the line just continues to ring out and voicemail does not cut in.I use a standard telephone and the voicemail service work...

Extension Wiring

04-02-2022
I have just moved my telephone service to Virgin Media.With my previous provider I had a fixed telephone line with wired extensions in other rooms.As my telephone is now connected via the hub, can someone please advise if it is possible to connect fi...
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