Community FAQ
colllie
Tuning in
since ‎02-01-2022
‎29-10-2023

User Statistics

  • 12 Posts
  • 0 Answers
  • 0 Kudos Given
  • 0 Kudos Received

User Activity

Landline free voicemail - cannot leave messages.

21-10-2023
Hello,I can dial 1571 from my landline to get into my free voice mail.I rang my home number from a mobile and it never seems to enter it to allow a message to be left.Ideally it needs to be about six rings or people will just give up.  I got to 20 ri...

No network on mobile phone after switching to O2

19-06-2023
Hi,I've been switched over to O2.  I'm getting no network on my 3G phone - it states I can just do emergency calls.  I had sms from O2 and Virgin a couple of days ago.  The service status for my area is apparently good.  I can login into my O2 accoun...

Home phone on copper wire not working

13-06-2023
My home phone on copper has stopped working.  There is no dial tone.  I have had no correspondance stating that its being switched over to the hub.  I've logged into the hub and it states that Telephony is disabled so I can't use that.  How do I go a...

Report that your landline isn't working.

01-10-2022
Hi,How are you supposed to report a landline not working.  I have no dial tone and have plugged the phone into the inner socket after taking the front off the phone wall socket (I'm not using the hub).It's been like this for over a couple of weeks no...

PS4 slim speed issue with Hub 5.0

02-01-2022
Hi,Just after Christmas we switched over to the new Virgin Media Hub 5.0 from a Hub 3.0.We have about 8 devices in the house connecting via WIFI.Everything works fine apart from a PS4 *slim* that is defaulting to use 5GHz (WPA2-PSK (AES)).The PS4 see...
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