Jammy192
On our wavelength
Joined 4 years ago
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Re: Red light on hub 3
It really is outrageous that Virgin's call centre do *everything* possible to prevent you from getting a new router / having an engineer visit. Whether that's by taking ages to answer your call, claiming that nothing's wrong, telling that you might have to pay £XXX pounds if an engineer visits, and multi other 'put offs' Moderators, could you please feedback to management that this is happening? It really is rubbish. Customers shouldn't have to 'fight the system' in order to get faulty equipment replaced. One of the reasons, along with mid-contract price increases, that I'm off to community fibre as soon as I can.1KViews2likes1Comment