Couldn't get a Hub 5 even in changing contracts at the time of renewal, they even said I would   I guess even though it's 2023, people who were on the Gig 1 package prior to the wider release to other cohorts aren't going to get the upgrade option....

Still no Hub 5 for people that were already on the highest speed package? 﫠 

Tried everything to get it & renewed the package, still no luck on the email despite being told we'd be sent one

any ETA on this for people on highest packages?

Also requesting Booster Pods (Mesh) for WiFi Max; after using website, app, trying to call in (multiple times) But we're still struggling in getting any, on Volt & Highest Speeds package.