ContributionsMost RecentMost LikesSolutionsRe: Why can't I get virgin media both neighbours have it? Hi there, I'm in the same situation as other people mentioned before: my two neighbours downstairs have Virgin, but every time I try to get it the answer is that it's not available in my area. I tried countless times calling to customer service and using the web chat explaining my situation, but no luck so far. Any help would be much appreciated. Best regards, David