thatchersj
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Re: Why can't I get virgin media both neighbours have it?
We have a similar problem - we are the first tenants in a new build and are unable to get fibre broadband through the openreach network as the cabinet is full so were recommended to try virgin by another provider. Our house (see below image) has been built on a corner plot and all the neighbouring addresses (on both sides of both adjoining roads) can get (or already have) virgin media, however our address (and the address of a second new build next door) does not appear on the online checker. My partner was told over the phone that our address could not be served, however this chain suggests there might be some hope? We both work from home, so would really appreciate any help getting set up if possible!
