ContributionsMost RecentMost LikesSolutionsRe: upgrading from hub 4 to hub 5 (Dire technical support) I understand hub 4 supports upto 1 gb speeds but my connection is coming through at 1250 mbs down and 100 mbs up so if my connection is capable of 1gb+ speeds surely the hub 5 would be better. And again of this cant be upgraded in 3 months when contact is up I will not be looking to recontact. Re: upgrading from hub 4 to hub 5 (Dire technical support) We have had 1Gb BB with Virgin now for 5 years and been trying to get a Hub 5 we are still using a Hub 4. How can I upgrade my Hub? 3-4 months left on contract, if we can't get a Hub upgrade to 5 we will be leaving Virgin. Paying for full package without the newest Hub is unacceptable tbh. Regards Craig