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Re: Gig one fiber losing packets
Thanks for your reply @jpeg1. I`ve no idea what I`m looking at in the logs so thanks for shedding some light on it for me. I use the router in modem mode with an asus router. I`ve had it for around 4 or 5 years so maybe that could be on it`s way out. Thanks again702Views0likes0CommentsRe: Gig one fiber losing packets
Network Log Time Priority Description Sat 13/01/2024 13:09:07 6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: .;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 13:09:07 5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 13:08:43 6 US profile assignment change. US Chan ID: 6; Previous Profile: ; New Profile: 12.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 12:15:49 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 12:15:49 3 Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 12:10:29 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 12:10:29 3 Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 12:09:52 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 11:37:07 6 US profile assignment change. US Chan ID: 6; Previous Profile: 11; New Profile: 12.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 11:37:07 5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 11:36:40 6 US profile assignment change. US Chan ID: 6; Previous Profile: ; New Profile: 11.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 11:36:40 5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 11:08:41 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 10:06:38 6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: .;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 10:06:38 5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 09:50:09 6 US profile assignment change. US Chan ID: 6; Previous Profile: 11; New Profile: 12.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 09:50:09 5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 09:09:03 6 US profile assignment change. US Chan ID: 6; Previous Profile: ; New Profile: 11.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 09:09:03 5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 09:08:38 6 US profile assignment change. US Chan ID: 6; Previous Profile: ; New Profile: 11.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 09:08:38 5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 05:39:01 6 US profile assignment change. US Chan ID: 6; Previous Profile: 11; New Profile: 12.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Sat 13/01/2024 05:04:13 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Fri 12/01/2024 22:04:44 6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: .;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Fri 12/01/2024 21:28:02 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Fri 12/01/2024 18:01:34 6 US profile assignment change. US Chan ID: 6; Previous Profile: 11; New Profile: 12.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Fri 12/01/2024 18:01:34 5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Fri 12/01/2024 18:01:16 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Fri 12/01/2024 09:22:29 6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: 11.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Fri 12/01/2024 09:02:39 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Thu 11/01/2024 18:05:21 6 US profile assignment change. US Chan ID: 6; Previous Profile: 11; New Profile: 12.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Thu 11/01/2024 16:20:31 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Wed 10/01/2024 23:52:24 6 US profile assignment change. US Chan ID: 6; Previous Profile: 11; New Profile: 12.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Wed 10/01/2024 23:38:21 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Wed 10/01/2024 20:30:51 6 US profile assignment change. US Chan ID: 6; Previous Profile: 11; New Profile: 12.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Wed 10/01/2024 19:21:13 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Wed 10/01/2024 15:18:12 6 US profile assignment change. US Chan ID: 6; Previous Profile: 11; New Profile: 12.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Wed 10/01/2024 14:00:19 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Wed 10/01/2024 02:31:57 6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: 11.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Wed 10/01/2024 01:31:55 6 DHCP Renew - lease parameters tftp file-cmreg-vmdg640-bbt076-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Wed 10/01/2024 01:31:55 4 DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Wed 10/01/2024 01:31:53 4 DHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Tue 09/01/2024 18:18:08 6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: 11.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Tue 09/01/2024 16:52:01 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Tue 09/01/2024 09:39:57 6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: .;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Tue 09/01/2024 08:09:29 6 CM-STATUS message sent. Event Type Code: 5; Chan ID: 10; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 08/01/2024 15:54:10 6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: 11.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 08/01/2024 15:33:47 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 08/01/2024 11:32:11 6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: 11.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Mon 08/01/2024 11:32:11 5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;792Views0likes0CommentsRe: Gig one fiber losing packets
General Configuration Network access true Maximum Number of CPEs 1 Baseline Privacy true DOCSIS Mode 3.1 Config file 87dsfd;kfoA,.iyewrkldJKDH Primary Downstream Service Flow SFID 743 Max Traffic Rate 1200000450 Max Traffic Burst 42600 Min Traffic Rate 0 Primary Upstream Service Flow SFID 742 Max Traffic Rate 110000274 Max Traffic Burst 42600 Min Traffic Rate 0 Max Concatenated Burst 42600 Scheduling Type bestEffort797Views0likes0CommentsRe: Gig one fiber losing packets
3.0 Upstream channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 1 30100000 40 5120 KSym/sec QAM64 4 2 23600000 39.5 5120 KSym/sec QAM64 5 3 36600000 40.5 5120 KSym/sec QAM64 3 4 43100000 40.5 5120 KSym/sec QAM64 2 5 49600000 40.5 5120 KSym/sec QAM64 1 3.0 Upstream channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 1 ATDMA 0 0 0 0 2 ATDMA 0 0 0 0 3 ATDMA 0 0 0 0 4 ATDMA 0 0 0 0 5 ATDMA 0 0 0 0 3.1 Upstream channels Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation 6 10.0 39.0 2K QAM8 3.1 Upstream channels Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts 6 OFDMA 200 53.9 0 0796Views0likes0CommentsRe: Gig one fiber losing packets
Refresh data 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 25 331000000 6 40.4 QAM256 25 1 139000000 7.7 40.4 QAM256 1 2 147000000 7.7 40.4 QAM256 2 3 155000000 7.5 40.9 QAM256 3 4 163000000 7.1 40.4 QAM256 4 5 171000000 6.7 40.4 QAM256 5 6 179000000 6.5 40.4 QAM256 6 7 187000000 6.4 40.9 QAM256 7 8 195000000 6.3 40.4 QAM256 8 9 203000000 6.3 40.4 QAM256 9 10 211000000 6.3 40.9 QAM256 10 11 219000000 6.4 40.4 QAM256 11 12 227000000 6.4 40.4 QAM256 12 13 235000000 6.5 40.9 QAM256 13 14 243000000 6.8 40.9 QAM256 14 15 251000000 6.5 40.4 QAM256 15 16 259000000 6.7 40.9 QAM256 16 17 267000000 7 40.4 QAM256 17 18 275000000 6.1 40.9 QAM256 18 19 283000000 6.6 40.9 QAM256 19 20 291000000 6.3 40.4 QAM256 20 21 299000000 6.1 40.4 QAM256 21 22 307000000 6.3 40.4 QAM256 22 23 315000000 6.8 40.4 QAM256 23 24 323000000 6.2 40.4 QAM256 24 26 339000000 6 40.4 QAM256 26 27 347000000 5.8 40.4 QAM256 27 28 355000000 5.8 40.4 QAM256 28 29 363000000 6 40.4 QAM256 29 30 371000000 6.5 40.4 QAM256 30 31 379000000 5.9 40.9 QAM256 31 3.0 Downstream channels Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors 25 Locked 40.366287 0 0 1 Locked 40.366287 0 0 2 Locked 40.366287 0 0 3 Locked 40.946209 0 0 4 Locked 40.366287 0 0 5 Locked 40.366287 0 0 6 Locked 40.366287 0 0 7 Locked 40.946209 0 0 8 Locked 40.366287 0 0 9 Locked 40.366287 0 0 10 Locked 40.946209 0 0 11 Locked 40.366287 0 0 12 Locked 40.366287 0 0 13 Locked 40.946209 0 0 14 Locked 40.946209 0 0 15 Locked 40.366287 0 0 16 Locked 40.946209 0 0 17 Locked 40.366287 0 0 18 Locked 40.946209 0 0 19 Locked 40.946209 0 0 20 Locked 40.366287 0 0 21 Locked 40.366287 0 0 22 Locked 40.366287 0 0 23 Locked 40.366287 0 0 24 Locked 40.366287 0 0 26 Locked 40.366287 0 0 27 Locked 40.366287 0 0 28 Locked 40.366287 0 0 29 Locked 40.366287 0 0 30 Locked 40.366287 0 0 31 Locked 40.946209 0 0 3.1 Downstream channels Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 159 96 4K 1840 QAM4096 759 3.1 Downstream channels Channel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (Active Profile) Uncorrectables (Active Profile) 159 Locked 40 4.8 1590279560 0797Views0likes1CommentGig one fiber losing packets
Hi there. I`ve been on gig1 for probably around 2 years. I`ve had issues in the past and after a lot of toing and froing with virgin they came and replaced the line but it didn`t remedy the problem. It turned out to be a faulty superhub 4. All was well until a few days ago when I noticed lag in my online games along with random disconnects. I still have my monitor set up from before so decided to check it. It seems to go off or lost packets every 30 mins. I`ll add my bqm and my logs if I can remember how to do it 🙂 Thanks in advance Broadband Quality Monitor | thinkbroadband1.1KViews0likes13Comments