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EmmaO

On our wavelength

Joined 5 years ago

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Re: New pakage- over charged no pods
Im Still being over overcharged for this pakaged. I don't understand how virgin can be so quick to take money out of my account but it take so long to ajust a bill and refund money they incorrectly took. Very frustrating. And still no wifi pods and yes order was confirmed.
2 years ago Place Managing Your Account - Cable
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Re: New pakage- over charged no pods
Well my Internet is 350. So I assume it went through would be helpful if someone at virgin would look at My account maybe.
2 years ago Place Managing Your Account - Cable
665Views
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3Comments
Re: New pakage- over charged no pods
i ordered online on 9 may 24. I have recieved pre-contract in email. I recontracted 02 at same time so know it was done for volt.
2 years ago Place Managing Your Account - Cable
683Views
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5Comments
Re: New pakage- over charged no pods
I have also notice my WiFi consistently cuts out recently so was surprised to see I was charge the full coat for the month as iv had to upgrade me 02 mobile phone to unlimited to use that as my WiFi is unreliable
2 years ago Place Managing Your Account - Cable
788Views
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7Comments
New pakage- over charged no pods
Hi I re contracted a couple of weeks ago yo 350 broadband pakage. I and so got the free WiFi pods. Shouls have be £44 The pod haven't ben delivered. In and I was charge £66 for my recent bill. I tryed online chat but no luck Please can you correct my bill.
2 years ago Place Managing Your Account - Cable
bill
Free Pod
incorrect refund
New contract
796Views
0likes
8Comments