ContributionsMost RecentMost LikesSolutionsIncorrect Billing after Total Service Loss credit My new bill shows: Your last bill amount Credit £116.18 Your package (10th May-9th June) £42.43 Amount due £75.53 I had a 'Total Service Loss credit' last month of £158.61 Clearly my current bill should be £0.00 with a remaining credit of £75.53