robThom01
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Re: Good broadband connection but Zoom unstable
I have swapped cables from the VM hub to my laptop, and can confirm that the armoured cat6 cable runs at a much lower speed than if I use a standard cat6 cable, so believe that I need the armoured cable connections to be checked. However it’s not the speed that I am concerned about, it’s the fact that zoom drops out even though my cable connection shows at 90mbps connection. That is plenty for zoom. I believe the issue for this is due to the hub, which I listed in my initial post91Views0likes0CommentsRe: Good broadband connection but Zoom unstable
Mesh is Google Wifi. I have just conencted the first Google mesh wifi device directly to the hub via an ethernet cable, and left the hub as is, so actually have a wifi network from both the hub and the mesh network. I guess I could disable the Hub wifi if not needed.821Views0likes2CommentsRe: Good broadband connection but Zoom unstable
Even if I remove the mesh point in my office, and connect my laptop using direct ethernet cable, then my broadband remains at around 90 mb/s. Testing the VM hub direct its telling me that my connection is around 260 Mb/s though. Does that mean my armoured CAT6 cable is dodgy? The cable is about 40 metres long.925Views0likes0CommentsGood broadband connection but Zoom unstable
I work at home and have a have the M250 broadband package. I often appear to have a good conenction, with high speeds of 90+mb/s when I do a speed test, however at exactly the same time my Zoom connection is terrible, with Zoom showing me messaging that my internet is unstable. I believe that it is likely to be the same issue as reported in this post - https://community.virginmedia.com/t5/Networking-and-WiFi/Zoom-Connection-Unstable-1Gig/td-p/5420541 where my VM router needs to be replaced (I also have a HUB4). Can someone contact me to arrange a technician visit and / or a replacement hub please.1KViews0likes12Comments