ContributionsMost RecentMost LikesSolutionsRe: My Virgin Media app on iPad All app data is deleted when the app is uninstalled. I have had a look under Settings and can’t actually see anything relating to app data for VM anyway. Re: My Virgin Media app on iPad Have reinstalled the VM app several times and also Sky Sports app but still no luck. Think it probably is a compatibility issue as the iOS is fairly old. Looks like I’ll need to buy a new iPad 😀 Re: My Virgin Media app on iPad Hi Molly, Unfortunately it is not possible to upgrade the OS on this iPad as they have stopped producing updates for this model. It was working a few weeks ago so not sure why it has stopped now. My Virgin Media app on iPad I can no longer sign in to the Virgin Media app on my iPad. Currently running iOS Version 12.5.7. When i try to re-install the VM app on my ipad, looks like the latest is 23.7.1, I am told it needs iOS version 15.2 but it does allow me to download the last compatible version. Cant sign in to see what version it is installing though. Works fine on my iPhone and laptop as i can log in so i dont think it is account related. I also deleted the device as i thought it might be that but still wont let me sign in. On the iPad it just takes me back to the sign in screen. When i try to sign into Sky Sports using my Virgin credentials i get 'An unknown error has occurred'.