briangoodsir
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Device reset required
Hi, I have this message saying i have reached my device limit but as i only watch tvgo on either my pc or on this device, ipad, how can i have reached a device limit when i only use 2 ? Anyway can this be reset for me to allow me to watch tvgo in bed as i am either wheelchair or bed bound, at this present moment am bed bound so my ipad id only way ti watch tv so can anyone help please. many thanks BrianGRe: TV TO GO LIMMIT REACHED
I too am having this same problem, although i only use two devices to watch tvgo. My ipad or my pc so now it says i have reached limit and wont change until 01/04/24 this is not right surely there has to be a better way to deal with this, anyways any help would be greatfully appreciated. many thanks BrianGRe: TV Go device registration - Google Chrome
Hi Kev_B, I use Opera browser and have done for years but this device debacle only started within the last year. I have tried using chrome, Explorer and Edge but it happens with them all. Everytime i sign in it asks for to choose to replace a device, so yes this is happening more and more especially as me being wheelchair bound i am using my pc more and more to watch tv apps, due to limitations of getting around the house and cant afford a third box as I am paying £153 a month as it is. As for clearing cache or cookies my browsers are only set to clear history after every use, could this be causing this issue?? Although I have done this for years as used to have access to last place of employment and had to clear history from browsers but didnt have this issue with watching tv app, it seems its only since they upgraded/changed the tvgo app. I hope this helps. BrianGRe: TV Go device registration - Google Chrome
Hi Guys, It has happened again, reached device limit. Why does it do this??? i am using the same PC with the same browser using the same app to connect so why does it say i have used diff devices and reached a limit, surely this is something that virgin media can do away with especially when likes of myself on a VIP package costing £153 a month and I cannot even watch it on my pc from the dedicated tvgo app. Sorry for the rant but can you do your magic again for me and clear them, i would be ever so grateful. Many Thanks, again BrianG
