duosonic
On our wavelength
Joined 5 years ago
User Profile
User Widgets
Contributions
Re: Can’t access pictures on Facebook, Instagram or WhatsApp
likewise i gave up with the phone route. One of my conversations lasted 3 hours of being slung from clueless department to department. There was absolutely NO WAY I was simply getting an engineers visit let alone a new router even though I had read all the threads here about routers with blocked IPs. I gave up and that cost me about £200 in new routers that I could use in modem mode. In any case the modem mode resets itself on a regular basis for no apparent reason but thats another story and one which i have no intention of wasting a day calling an alleged helpline about.864Views0likes0CommentsRe: Can’t access pictures on Facebook, Instagram or WhatsApp
Wow as you can see I gave up long ago and bought my own router and watched with my head in my hands for the last year all the people going through the same routine - reset, parental lock, turn it off/on etc 🤦♂️🤦♂️ the question is therefore how did you get the new router because in the dozens of hours on the phone and on this forum it was the golden egg I could never get near.776Views0likes1CommentRe: Can’t access pictures on Facebook, Instagram or WhatsApp
SOLVED! I gave up on VM help and support and followed one kind poster here with the last resort - give up and buy a new router. I bought a Netgear Orbi, put my Hub4 into modem mode and everything is fixed. When I say everything: all social media and WhatsApp now load perfectly youtube now loads instantly my sky Q boxes do not drop out. I had ZERO help from Virgin Media along the way, and was refused a new router countless times when CLEARLY the IP on the Hub is the problem. I have added unlimited data to all the mobiles in my household, spent £200 on a new router and wasted 5 months pursuing VM. I am elated to have solved this problem and can add that the Orbi has given my amazing speeds throughout a large victorian house with ease. BUT I am apoplectic about the expense, hassle and wasted months asking a company to DO THEIR JOB. I deserve to be compensated and I would please ask that this post solution be shared to every other poor sod wasting their time. Thankyou if you helped.1.3KViews1like0CommentsRe: Can’t access pictures on Facebook, Instagram or WhatsApp
Hi Can I please please get some help? I have answered every question as well as done the trace route thing and after 5 months am stranded. I can see I am not the only customer like this. Can I please please get some help? thankyou1.4KViews0likes8CommentsRe: Can’t access pictures on Facebook, Instagram or WhatsApp
Hi sorry to reply late. I had pretty much given up here. Yes - i get exactly that. I first reported this issue in June. Now 4 months and nothing but a 'we're looking into this' message on here. I am now finding my Sky Q boxes keep losing connection. Over on a Sky forum several VM users have noted the same issue. Can anyone please help us with this problem?1.2KViews0likes0Comments