ContributionsMost RecentMost LikesSolutionsRe: Random disconnects and drop outs now have an outage.. and won't be fixed for four days... not great service at all.... Re: Random disconnects and drop outs Now have an outage with potential fix of 4 days.. not great service at all... Re: Random disconnects and drop outs I checked my public ip address through whatismyip when adding to BQM so is correct. Both Hub and Orbi router haven't been off. So very strange... Re: Random disconnects and drop outs had a few disconnects again... hub log states the following: Sun 02/02/2025 14:55:55 6 US profile assignment change. US Chan ID: 6; Previous Profile: ; New Profile: 11.;[MOD EDIT: PERSONAL INFORMATION REMOVED];CMTS-MAC=04:2a:e2:c6:f6:40;CM-QOS=1.1;CM-VER=3.1; Sun 02/02/2025 14:55:55 5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;[MOD EDIT: PERSONAL INFORMATION REMOVED ;CMTS-MAC=04:2a:e2:c6:f6:40;CM-QOS=1.1;CM-VER=3.1; Sun 02/02/2025 14:55:37 6 CMSTATUS:US_Diplexer_Mode_Change_Ignore: (TLV-9) , (5-85) ;CM-[MOD EDIT: PERSONAL INFORMATION REMOVED]MAC=04:2a:e2:c6:f6:40;CM-QOS=1.1;CM-VER=3.1; Sun 02/02/2025 14:55:37 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-[MOD EDIT: PERSONAL INFORMATION REMOVED];CMTS-MAC=04:2a:e2:c6:f6:40;CM-QOS=1.1;CM-VER=3.1; Re: Random disconnects and drop outs I still seem to get Internet access but strange why shows this pocketless! Re: Random disconnects and drop outs Anyone on here help or advise? Re: Random disconnects and drop outs Re: Random disconnects and drop outs And again https://www.thinkbroadband.com/broadband/monitoring/quality/share/3e260255247c31a427a2e0bc59a5c43138741c55 Re: Random disconnects and drop outs Plus see dropouts on upstream: 3.1 Upstream channels Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts 6 OFDMA 200 53.9 5 0 Re: Random disconnects and drop outs