ContributionsMost RecentMost LikesSolutionsMail update required I have received this message twice now. Is it genuine before I act on it? We are disconnecting your outdated Mailbox accounts as of December 12th, 2024. Please [LINK REMOVED] Thanks, @ 2024 [MOD EDIT: Inappropriate Hyperlink removed, please review the Forum Guidelines] Re: Hacked Thank you for your help. I have tried to generate an app password but I need to supply a new email account as my current one ends in ntlworld.com. Am I right in thinking I now have no alternative but to lose this email address due to VMs change in security settings in 2022? Many thanks Hacked I have been hacked as all my contacts received suspicious emails from me. The password was reset on my Virgin email account and although I can log into my Virgin Media account to receive emails I cannot log in with the same password on my phone or tablet apps or on my laptop through a Thunderbird email account. They will not recognise the password. Virgin have reset it several times now and I am getting nowhere but going round in circles. Any advice would be appreciated. Solved