ContributionsMost RecentMost LikesSolutionsRe: Why can't I get virgin media both neighbours have it? Having a similar issue. I’ve bought a new house and checked the postcode and is said there is Gig1 fibre for the area but when checking the actual address it says not available. Every house down the road including house that mine is attached to can get the services but the system says mine cannot. there’s even a connection point in the floor right outside my front fence. I’ve spoke with an install team and they have advised that they will send someone to look but 99.9% of the time will it will be rejected. surely this is one of these times when we need to use a bit of human intelligence over computer says no and look into this. I’m not sure what I can do. BT/Sky are only offering 7mbs speed. I’d even cover any costs should there be any Any advise/Help would be appreciated.