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mcbjazz · 24-03-2023

Hi there Is there a PDF of the March channel guide please If I go to ,https://www.virginmedia.com/virgin-tv-edit/tips-and-tricks/virgin-tv-channel-guide ,I can't print it without the WhatsApp contact us icon obscuring the details. Have tried several ...

mcbjazz · 08-07-2022

How do I update my card details please, it doesn't seem obvious from the websiteThanks

mcbjazz · 19-04-2022

Hi there We were told the switchover was today and have plugged our BT6400 into Hub1 of our router and have rebooted twice , we are are still getting line cord error though everything is plugged in.Any ideas?Mark

mcbjazz · 25-02-2022

So: both phones charged up,no dial tone, units plugged in, Virgin Media check on there site says there is work planned next weekend but no faults found today,we are not due to moved over to Digital until 19/4. I tried the help site again - (which i...

mcbjazz · 30-01-2022

After finally getting a home phone via traditional landline working through Virgin they now tell us that on 194/2022 they will switch us to network.Two questions.1) Do we have a choice if we want to carry on our present contract -talk anytime?2) Does...

mcbjazz · 19-04-2022

Yes when we plug it back into the wall it still works. When will it be switched over ?

mcbjazz · 25-02-2022

Hi Vikki thanks for that helpful information, I'll check in tommorrow morning.Can I just check why when I checked online it said there were no problems with the service status for the phone at my postcode, it has being saying that all evening?

mcbjazz · 22-12-2021

Hi Zak. Sorry to be persistent, but if I speak to retentions via 150 will I be charged for that call?

mcbjazz · 22-12-2021

Hi Ayesha Thanks for that , do I get charged for calling 0345 454 1111? If I use 150 from my home phone can I speak to retention without being charged?Mark

mcbjazz · 21-12-2021

We pay £19 for Talk Weekends and have had recntly had to pay a full month's bill just because we started to use it during the day. I didn't realize that the £11.35 fee which you pay after you get cut off (which I paid twice btw because it wasn't clea...

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Channel guide and is Player free?

Update card details

Line cord error BT6400 after switchover

Dial tone not working on Virgin Landline

Changes to home phone landline

Re: Line cord error BT6400 after switchover

Re: Dial tone not working on Virgin Landline

Re: How much Talk More Anytime?

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Re: How much Talk More Anytime?