GaryGorilla
On our wavelength
Joined 5 years ago
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Squirming out of compensation payments
Was left without a landline for weeks. It was a noted fault and also it was noted on my account. This was a total loss of phone service. Virgin are now saying we had intermittent service so do not qualify. This is untrue as people who call us that only call on our landline could not get through at all. Anyone else had issues with virgin squirming out of paying compensation and did you get it overturned? This sounds like a job for the ombudsman to me363Views0likes3Comments