im1959
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Re: Faulty v6 box
Hi Steven, have not tried different HDMI cables but I am getting a new tv installed today and have brand new HDMI cables so I am hoping that solves the problem . The problem only seems to be when I first put the tv on and the fault lasts for about 5 minutes then it clears but then it comes back in the evening .478Views0likes0CommentsRe: Faulty v6 box
I have rebooted several times and the HDMI cables are all new cables , to be honest , it might even be the tv itself , I am getting a new tv on Wednesday and they will tune everything in for me so I will see then it the box is faulty or if it was just the tv , I will keep you posted . Cheers517Views0likes0CommentsRe: Faulty v6 box
The problem appears when I first turn on the tv , the it goes away but comes back again in the afternoon and it is like that for the rest of the evening , the picture pixellates every now and again , but main problem is the broad flashes of colour , jumps between green , red and sometimes purple , mostly grèen and red and it happens on every channel and playing back recordings .616Views0likes0CommentsRe: Faulty v6 box
Does anyone have any idea how to get a technician booked to get my v6 box looked at , I am paying good money for a service that I can't enjoy because the picture keeps breaking up and flashes of colour across the screen . This is about 5 weeks now , I get the run around when I phone up and get the call centre . They are not interested in fixing the problem , all I ask is they send out a technician but all they can suggest is rebooting the box , can anyone help with booking a technician.649Views0likes0CommentsFaulty v6 box
Still having problems with v6 box , pixellations and colours keep flashing up , reported twice but getting robbed of with excuses , and they say reboot the machine , done that several times but no joy . How can I book an engineer without going through the minefield that is VM website , go on that and you just go round in circles . When I did run a test on it it came up as an issue with the box but they still won't send out an engineer . Can anyone help ,670Views0likes6CommentsFaulty tivo box
Having problems with my v6 box , picture keeps flashing up colours , sometimes picture breaks up , tried re-booting several times , been going on for over 4 weeks , reported it and asked for an engineer to come out but was robbed of with the excuse they are doing essential maintenance work , I dont think so ,not for over 4 weeks , they said they wont send out an engineer , how do I book an engineer .1.2KViews0likes4Comments