ContributionsMost RecentMost LikesSolutionsWhy can't I get Virgin broadband the flat above and below can have it? I live in a terraced building, where the basement flat, first floor and second floor flat can have virgin fibre broadband. However when I try putting in the ground floor flat into the the broadband postcode checker, it says that they do not have coverage of this address. I cannot work out how to contact Virgin/ who to ring to verify if this is correct, because this does not seem like it is possible.