ContributionsMost RecentMost LikesSolutionsRe: Email Verification loop Big thanks to @John_GS for getting things reset so that i could do the password change. Re: Email Verification loop Thanks John, like the OP I have tried to change the login email to a non-Virgin one. However, also like the OP, this timed out and I am unable to complete the change. If I try to change the address, I get this. An email was sent initially, but not on subsequent attempts. Clicking on the link takes me here Clicking on that link takes me to the account page, but trying to change the email looks back to the first picture. Re: Email Verification loop My wife's account also has this problem. She can use webmail, but cannot get emails on her phone, presumably because she needs the "app" password set. We went through the process but, like the OP were disturbed and the link timed out and now we are unable to proceed. Anyone from VM able to help out?