Cayman295
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New Contract Not Happy with Overpayment (Help)
Hi All Can anybody from Virginmedia help please. What does anybody else think? Am I being unreasonable. Called yesterday to try and get a new deal. By current deal is £108.00 I have been offered a deal of £129.00 which although not great I will go with. However they have just raised my bill for March at £182 which includes several weeks where the deal has run out. As I am renewing my contract I think the difference between my new contract and the £182 should be ducted off the first payment of my new deal. I have been told that this is not possible as the bill for £182 has already been mandated. Having been with Virginmedia and there predecessors for £30 years I don't believe this is unreasonable Trevor33Views1like1Comment