emilyorr
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Internet dead for a week
Hi, We've had no internet for a week and our kids are going insane. Every time I call I get an automated update saying the fix is complicated and there's no way to actually speak to anyone - the recognition doesn't recognise my voice. The status page constantly pushes out the day when an engineer will come. Is there any way to get a non generic update or actually speak to a person? This is really making us question staying with Virgin. Thanks76Views0likes3Comments