ContributionsMost RecentMost LikesSolutionsRe: Blueyonder email to gmail goes to spam I'm not sure that is the case - from what I can understand, this may be related to the Virgin Media blueyonder standard settings which mean that Gmail identifies it as Spam - possibly because Virgin Media no longer maintains the blueyonder servers properly? I have also tried flagging it to Gmail, in any case, but no response there either! Re: Blueyonder email to gmail goes to spam I am having the same issue. All emails from my blueyonder accounts are being treated as spam by gmail users. Similarly, I had the same problem a few months ago - I thought it had improved since then but has suddenly got worse again. From everything I can see, this is an issue with Virgin Media and how emails are sent from the blueyonder accounts. Please can Virgin Media treat this seriously and resolve it with Gmail. Re: Virgin SMTP not accepting outgoing Virgin email Thank you so much - I have done that and it has now been fixed by Virgin Media. Thank you so much for your help, I really appreciate it, wouldn't have known how to log that request otherwise. Hoping it doesn't happen again but I'll remember this for if it does! Re: Virgin SMTP not accepting outgoing Virgin email Thank you again! OK I did that and I got the following: < 421 csmtp6-prd-nl1-vmo.edge.unified.services csmtp6-prd-nl1-vmo.edge.unified.services Virgin Media has blocked your connecting IP xxxx Too many bad emails have been sent. Visit https://netreport.virginmedia.com/netreport Section: Email Sending Errors to request delisting * Got unexpected smtp-server response: 421 Since the problem first started happening I have reset passwords, and know they are correct as they are working when I use 4G. Should I visit that website as suggested, is this likely to help? Thanks again! Re: Virgin SMTP not accepting outgoing Virgin email Sorry, I am new to this forum - I clicked Helpful Answer as it was helpful, but it has not actually resolved the problem as I still can't send email from home wifi, but it is now showing as Accepted Solution. So any other advice would be gratefully received! Re: Virgin SMTP not accepting outgoing Virgin email Thank you very much for your response - my IP address appears to be on the PBL but no other one. Could this still be the reason VM are blocking it and how can I change this if so? Virgin SMTP not accepting outgoing Virgin email I have virgin email (blueyonder addresses) and virgin media broadband/wifi. As of this morning, I'm unable to send any emails from my home using apps accessing home broadband - getting messages about failure to connect to outgoing smtp server. This is for all my devices - iPhones and Desktops. However, I can send email successfully via 4G if I turn off home wifi, so it seems a problem with Virgin SMTP server not accepting emails sent from apps on my home Wifi connection. This is the case for 3 different user email addresses, all have checked or changed passwords and settings, so it is definitely not a problem with passwords. Any ideas how I can correct this? Solved