Community FAQ
rkiley
On our wavelength
since ‎16-03-2011
‎18-07-2023

User Statistics

  • 42 Posts
  • 1 Answers
  • 15 Kudos Given
  • 9 Kudos Received

User Activity

Only get picture when connecting Virgin 360 box directly into TV

14-05-2023
I can only get a picture on my Sumsung TV when I connect the Virgin 360 box to HMDI (port 3).  Sound is managed by an optical cable to my Sony AVR receiver.What I'd like to be able to do is change some settings on my AVR, but to do this I need to get...

Changing my Virgin package: how?

28-07-2022
My current Virgin contract is coming to an end, and if I do noting, the monthly bill will increase from £96 to £101.75 (M200 Fibre Broadband, Maxit TV, Talk More Anytime)However, in the same email, Virgin inform me I can have exactly the same package...

How do I move my landline to use the Hub (not wall socket)?

13-07-2022
I note that some posts in this forum are referencing the fact that their landline phone is now plugged into the SuperHub, and not the standard wall socket.1. How do I get onto this programme such that I can benefit from this?2. I am using the Hub in ...

No dialling tone on landline

11-07-2022
My landline is dead (no dialling tome).I have unplugged the phone from the master socket -- and then plugged it back in.  But it has made no difference.No idea when this fault occurred, but I only checked it as I realised I hadn't received any fake c...

Re: Email unavailable

13-08-2021
I have exactly the same problem.  I updated my password via the My Virgin Media page -- and got the green box telling me that I had successfully updated my password -- but when I try to get to my mail is get the following message:Your mailbox is not ...
View more
Top