Louismkd
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Unable to record
We have 3 boxes in total (VTV1, VTV2 & VTV3) and box 1 suddenly stopped booting up and after troubleshooting for a while, I gave up. Luckily, our third box wasn’t connected at the time so I just used that to replace box 1. The issue is now, anything I was recording box 1, I can now not record on the replacement box. For example, I try and record Match of the Day on box 3 but get the following message: ”Virgin TV 1 is offline, or not connecting. Turn it on to check if your recording was successfully scheduled”. Since box 1 is broken, I can’t cancel any of the recordings I have. Not sure what to do? This is only an issue for any series that I was already recording on the defective box.2.2KViews0likes5Comments