ContributionsMost RecentMost LikesSolutionsRe: 1gig, hub 5, unusable for online gaming, packet loss and latency issues Same issue. Been having issues for years but now it's got to the point of an actual joke. I literally cannot play online games because of the amount of lag and packet loss. I get disconnected almost constantly, peoples voices will cut out randomly and I see people lagging across the screen. I just recently got a new Hub 5 and it did nothing to fix my issues. Virgin is a joke. I'm calling them in the morning and cancelling my contract. I refuse to deal with this anymore. Nothing they say will fix these issues. I'd rather take a huge speed loss than deal with this anymore.