Asta1
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Joined 6 years ago
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No return packaging
I have requested return packaging be resent twice now and still haven’t received it and am being threatened with a £100 charge for not returning my equipment. Is there any other way to deal with this? I’ll be disputing the transaction with my bank if they do take money from me.515Views0likes2CommentsRe: Reconnection
Well credit to them, I spoke to someone over whatsapp about 9.30am this morning, they put through the reconnection and told me it'd take 24-72 hours. I've just come home and found it's working. Such a big relief, the stress of having three teenagers without internet 🤣1.2KViews3likes2CommentsReconnection
Does anyone know if there's a way to get my broadband reconnected? I cancelled it and it was disconnected on Saturday but Openreach messed up my new fibre install so I'm looking to reconnect to Virgin. What's the quickest way to do it? Retentions are closed as it's Sunday evening. Will I need to place a new order and wait for new kit to arrive or will they be able to reconnect me quickly with the existing hub?1.5KViews0likes8Comments