ContributionsMost RecentMost LikesSolutionsRequesting VM colleague to make contact - Contract Renewal Issue I posted yesterday that my online contract renewal (confirmed 3 December) had not yet been processed and was not showing on my account. A VM representative responded and stated they had PM'd me. This has not been received. My post has since disappeared from the discussion. The effect is that I have been overcharged for this month and - as it stands - will be overcharged again for the coming billing cycle. Can someone from VM therefore contact me to resolve asap. Thank you in advance.