FergusD
Joining in
Joined 6 years ago
User Profile
User Widgets
Contributions
Re: Virgin have changed something on email today
So after doing a bit of investigation I was able to insert username and email password into the Mail: Preferences: Server settings on my iMac. I sent a message and was prompted for the password(?), entered it and the message was sent. I tried again and wasn't asked for a password so all seems well. BUT, and a big BUT, why: Did VM make this change without telling customers? If so, BAD Why were there no replies/actions when I posted questions to the online report form? Phone help was terrible. Just letting off steam but maybe someone from VM will take note?2.5KViews0likes1CommentRe: Virgin have changed something on email today
Hello Carly S, What changes do we need to make to send email. We have been unable to do that for 10 days. I have filled a web form a few times, non action. Called support, a frustrating debacle. I am using an iMac and the Apple Mail app and we get the authentication required error. Please tell me what to so. If VM made changes and didn't tell customers this is truly insane!2.5KViews0likes0Comments