Hi all, my Netflix is not loading on my virgin box just get a spinning red circle. I have tried turning box and router off and back on but still no luck. I can access Netflix on other devices but not on my virgin box. Any suggestions?
Hi all, it has been a couple of days where my Netflix via my virgin tv box does not play any titles. Whatever I pick it say cannot play this title. No matter what I select it has the same message. I am able to view anything using my phone or tablet.
Hi just wanted to know how long virgin take to send your Netflix account activation email. I have been connected since 6th June and have not had a email aswell as not being able to create an account due to password issues that seem quite common. It i...
I have received my welcome email and every time I try to create password it says password cannot be used. Any help please as I have an issue regarding credit applied to my account I should have had £200 credit plus a £30 credit for install cost but o...
Hi the issue has been resolved once I was contacted by a mediator via this channel. Not sure why they did in the background. Sorry I cannot help further.
Factory reset did not work also when I search for something that is on Netflix it only shows me results on YouTube or BBC IPlayer for example peaky blinders. It seems it is not recognising the Netflix app on the box. Maybe need to call and get a engi...
