Virgin Media Virgin Media Community

havantaclew · 28-03-2023

Hi, my neighbour insists that he uses a voice controlled remote on his V6 box. From what I can tell this is not possible. Does anyone know if it can be done. many thanks.

havantaclew · 28-07-2022

Hi, I've had no update from Virgin about changing to fibre for my homephone just an email some time ago saying it would be completed by 6:00 pm Wed. 27th. I decided this morning (28th.) to go ahead and re-arrange the cable and fit the adapter. Wh...

havantaclew · 01-05-2022

I can't log-in to my virgin mobile account because my password is not recognised. I've tried via the virgin media website ,and the mobile web site, I've tried via the link in my latest bill, I've tried to re-set the password via the link to be sent ...

havantaclew · 26-10-2021

Hi all, been having intermittent issues with my telly for a while, no sound when I turn on is most common, but over the past few days I've found that sometimes the box doesn't respond to the remote control. I get no guide and I can't move betwee...

havantaclew · 02-05-2022

No progress on this, I hade a private message asking for my details, submitted e-mail phone number and confirmed I am the account holder, but as I explained in my reply, I need a prompt of some kind so that I can remember my memorable word. haven't ...

havantaclew · 21-11-2021

Hi Sonia, No sound and no picture other than the channel guide, I could navigate the guide but went to a black screen when I selected a channel.Called CS and a helpful young lady ran the usual tests, and was convinced that the fault was not...

havantaclew · 18-11-2021

Hi all, I've been having problems with my TV for almost a month now. Intermittent issues began with no sound when I switched on sometimes, this became slightly more frequent and the only cure was a re-boot. Then I started having a problem with th...

havantaclew · 11-11-2021

Bingo ! new remote arrived this morning. It's now paired with the box and coded to the TV so all is well and working fine ( so far lol ) Thanks to all for helping me out, cheers

havantaclew · 07-11-2021

No , nothing yet. The last CS agent I spoke to said he could see no record of one being on order so he put the order in again. This was last Thurs. so early days yet. thanks for your message.

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User Statistics

User Activity

V6 voice remote

fibrephone

password not recognised

v6box playing up

Re: password not recognised

Re: daily re-boot

daily re-boot

Re: v6box playing up

Re: v6box playing up