stephencantwell
On our wavelength
Joined 7 years ago
User Profile
User Widgets
Contributions
Re: How do I order WiFi Pods
Ive got 2 pods, The 1st pod was for free when they done the beta trial on release then got my 2nd pod delivered a few months ago. You need to do a scan on the connect app Take a screen shot of the results Go on live chat on VM website and request a pod. The agent will ask you to upload screenshots of the scan results and then order the pod for you which should be delivered by yodel a few days later. Little tip,- The chat agent might say there is a £8pm charge for the pod unless you're a volt customer, Do not accept the charge and state the VM wifi guarantee policy. If the agent wont budge, Simply decline and end the chat then re try with an other agent eventually you should get it FOC. It took me 2 attempts to get the 2nd pod for free. Im on the maxit tv / 200mgb internet package I now have 2x pods and wifi is much better throughout my house and i dont pay any extra for the pods.2.1KViews0likes1Comment