ContributionsMost RecentMost LikesSolutionsRe: 360 signing out of Apps In the end it was a new Box that was required, as recordings kept being lost as well. If you can, book an engineer ASAP. Re: 360 signing out of Apps Hey, I put up with this for 6 months & in the end the only solution was a new box. Call the Faults Team & get an engineer out. Re: 360 signing out of Apps Thanks Matt, there is no msg from your colleague-my inbox is empty! Best Jayne Re: 360 signing out of Apps Thanks Akua, I know how to access msgs here, but nothing received. Txs Re: 360 signing out of Apps Hi, No, wasn't resolved but recent updates have meant the recordings haven't been deleted, but I do still have to sign in to apps. Think a new box is required but don't have the time to call them & then wait for an engineer! So I'm just struggling thru at the moment. Check to see if any updates are available for your box, otherwise you'll need an engineer. Sorry! Re: 360 signing out of Apps Connected via ethernet cable. It's usually on standby overnight but I've tried switching it off & it didn't make any difference! Re: 360 signing out of Apps Hi Carly, cabling is all fine, hasn't moved since it was installed by your engineer! Yes it's the same on the 2nd set top box, signs out of apps, cancels all recordings, won't play catch up & if it does record something it usually either misses the first 20 mins or the last 10 mins! Was under the impression that 360 was supposed to be an upgrade, so far doesn't feel like it. Re: 360 signing out of Apps Daily issues & seem to be gettjng worse - every day I have to reboot the box, sometimes several times & I've even done a factory reset several times. Recordings are not retained more than 12 hours & if something is recorded, it's only partially recorded. Catch up now not accessible & multiple error codes - CS2518 being the most common. Tried to call & cannot get through "operators are busy". Really getting frustrated with the whole thing now & just want to watch TV. Considering the cost, don't think it's too much to ask! Re: 360 signing out of Apps Thanks for replying & very interesting to read your experience. Yesterday, I lost all recordings & planned recordings as well & the "cannot view this program/use this app at the moment, please try again later". Switched off the box at the back & then it was fine, but all very annoying! Re: 360 signing out of Apps Thanks Roy, yeah tried switching off at the back & the mains & also sis a factory reset! Think I'll try setting up a profile & see if that makes any difference.