ContributionsMost RecentMost LikesSolutionsRe: Login Failed Error Code: FSB50 I, for one, now have lodged an official complaint with Virgin and if this isn't resolved within the requisite timeframe as required by Ofcom, this will be taken further. How can they just continue to act like this? I advise you all do the same. Then if and when this gets to Ofcom they will likely have to disclose the amount of complaints they got about the same issue and what action they took. It seems this issue has been going since at least 23 August 2023; over 11 weeks ago. This is utterly ridiculous. Re: Can't login to My Virgin Media to see bill - Error Code: FSB50 I, for one, now have lodged an official complaint with Virgin and if this isn't resolved within the requisite timeframe as required by Ofcom, this will be taken further. This is unacceptable. I advise you all do the same. Then if and when this gets to Ofcom they will likely have to disclose the amount of complaints they got about the same issue and what action they took. It seems the issue has been going since at least 23 August 2023; over 11 weeks ago. This is totally ridiculous. Re: Login failed - Error code FSB50 I, for one, now have lodged an official complaint with Virgin and if this isn't resolved within the requisite timeframe as required by Ofcom, this will be taken further. This is unacceptable. I advise you all do the same. Then if and when this gets to Ofcom they will likely have to disclose the amount of complaints they got about the same issue and what action they took. It seems the issue has been going since at least 23 August 2023; over 11 weeks ago. This is utterly ridiculous. Re: Unable to log-in to my account, nor email. FSB50 I, for one, now have lodged an official complaint with Virgin and if this isn't resolved within the requisite timeframe as required by Ofcom, this will be taken further. This is unacceptable. I advise you all do the same. Then if and when this gets to Ofcom they will likely have to disclose the amount of complaints they got about the same issue and what action they took. It seems this issue has been going since at least 23 August 2023; over 11 weeks ago. This is utterly ridiculous. Re: Login Failed Error Code: FSB50 LOL. @Matthew_ML from the Forum Team, you don't seem to be understanding this, lad. Re: Login Failed Error Code: FSB50 exactly the same issue my friend. They had the audacity to question if it's a login issue my end?! It's clearly a CODING thing since untold numbers of people can't get on. Again, VIRGIN, I am unable to login on my phone. On my laptop today, I managed to log in, watch 1 minute of the football, and then it was stuck 'loading'. Don't tell me it's my connection - where I am the Wi-Fi is very reliable and a speed test shows it is 85.5mbps on download and 4.3mbps on upload. This is a VIRGIN PROBLEM WITH THE CODE SINCE WHICHEVER UPDATE YOU MADE!!! SORT IT OUT!!!! Re: Can't login to My Virgin Media to see bill - Error Code: FSB50 Didn't work. Re: Can't login to My Virgin Media to see bill - Error Code: FSB50 Didn't work for me. Re: Can't login to My Virgin Media to see bill - Error Code: FSB50 Exactly what I get. Tried on both the new Android app and chrome browser.