David_Pn
Forum Team (Retired)
Joined 7 years ago
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Re: Unable to register for My Virgin Media Account
Hi briank49 We appreciate that this is a disappointing start to your time with us. In situations when an online account cannot be registered we generally advise waiting around 24 hours after installation. If there's no improvement at this stage we can try to register the account on your behalf with your permission.3.9KViews0likes1CommentRe: Unable to register for My Virgin Media Account
Hi cjwb Welcome to our community forum pages and thank you for your post. We are sorry to hear that you've been unable to register your account. Has there been any improvement with this since your last post? If not please let us know as we'd like to see how we can help on here. Many thanks.3.9KViews0likes4CommentsRe: Cant login to Virgin TV GO
Hi there Mulldog We are sorry to hear that you are having issues trying to access TV Go. What device are you trying to use the APP on? Have you registered for a My Virgin Media online account? Are you also trying to use the primary log in details to access the APP? We assume that your service were installed more than 24 hours ago?4.7KViews0likes9CommentsRe: Cable my street
Hi there Andy111 Thank you for posting on our community forum pages. Unfortunately this isn't something which we would be able to confirm at present as various factors will be taken into account. A number of inspections will take place prior to work commencing at which point matters such as this will be addressed. We are sorry that we are unable to confirm any information at this stage. In the meantime if you see any surveys etc. taking place please feel free to ask the team the question. Thank you.1.8KViews0likes0Comments