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SolidCactus

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Joined 7 years ago

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Re: UDP issues on SuperHub3 - collective thread
To help resolve this one - I downgraded to a Superhub 2 after about 6 weeks of calling and complaining. Superhub 4s were then made available in my area and then I swapped to that - I don't seem to experience the issue anymore.
3 years ago Place Speed
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Re: UDP issues on SuperHub3 - collective thread
I'm hopeful I can get my hands on the Hub 5 and give it a test! I feel like we have to stand a better chance with the Broadcom chipset!
4 years ago Place Speed
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Re: UDP issues on SuperHub3 - collective thread
Many thanks for the prompt response! I'm using the latest version of OPNSense in my scenario and have the three settings listed above disabled already. Unfortunately I'm still getting hit by the issue on a regular basis whenever large volumes of UDP traffic are hitting the SuperHub.
4 years ago Place Speed
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Re: UDP issues on SuperHub3 - collective thread
Sorry to revive this thread but I have been suffering with this issue for about 4-6 months and I have no idea what to do! So far I have tried the following with the Virgin support team: 20+ support calls 2 SuperHub 3s 1 SuperHub 4 1 Engineering visit 4-5 calls to retentions team I have 2 SuperHub 2ACs but the Virgin Support say they are unable to activate these devices. One agent offered to ship me a SuperHub 2 (which I was elated with) but it ended up just being another SuperHub 3 😀 I’m desperately trying to get this resolved as my daily Teams calls are failing constantly and I’m unable to work effectively. Any idea as to what I can do?
4 years ago Place Speed
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