Carlyhaines1986
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Contacting Virgin
I need to speak with someone helpful as my contract is due to end but I am moving home before and don’t wish to take with us or continue with Virgin once contract ends. I just want to sort out the details about how to not renew and sending boxes back etc but chat bot won’t put me through to a real person and I remember previously being able to speak with someone via WhatsApp messaging, is this possible still?976Views0likes1CommentRe: Contract ending/moving house
Thank you. I do have some discounts so I better double check the pricing. We should move the beginning of December so think I may be best to carry Virgin across so we have broadband/tv when we get in and then decide quickly whether we should continue and negotiate a new price, or give notice to leave when the contract ends mid/end January. If I moved the services over and then decided a couple of weeks later we will not be continuing with Virgin and give notice, is there any type of penalty charge for this?6.2KViews0likes3CommentsContract ending/moving house
Hi, Just wondering if someone could explain what happens when your contract ends? Can you then leave at any time after this as long as you give the 30 days notice? Our contract is due to end in January, we are due to move house December. I am considering leaving Virgin but not 100% sure yet. Just debating if it’s best to carry Virgin over to the new property as we’re are already set up and then decide whether to leave or stay. I was just worried we would go straight into another 2 year contract. Thanks 😊Solved6.6KViews0likes5Comments