ContributionsMost RecentMost LikesSolutionsRe: Why can't I get virgin media both neighbours have it? Hi. I have a similar issue. My house is at the end of a road, all of the houses along the road can access Virgin Media according to the postcode checker but my house cannot. The closest house to mine is about 25m away, which does have VM access. It would be great if someone could look into this for me. Re: Why can't I get virgin media both neighbours have it? Hi, I have a similar problem. I live on a new(ish) development at the end of an older road. All of the houses in the road can get Virgin Media but none of the properties in our development. The closest house at the end of the road is only about 10m from mine, so it may be a simple job to extend? Who should I speak to about this?