ContributionsMost RecentMost LikesSolutionsRe: Loss of Email - F010762348 Even the BBC are reporting this now! https://www.bbc.co.uk/news/technology-66088076 Not very goos is it Virgin. What a shambles Re: Loss of Email - F010762348 Very true, but they just don't seem to care, Their service is appalling and scripted and yet we are asked to pay more year on year for shoddy service. I hope you get it sorted too Re: Loss of Email - F010762348 And still no reinstatement of emails prior to 19th June! Where is my wife's data Virgin? so safe even you can't find it? When will this be resolved? emails prior to 19th June are needed ASAP! I don't subscribe to the usual waffle of "your data is safe and we are working to reinstate it", its been far too long just get your finger out of your proverbial and get the data back onto your server now! My wifes has stuff prior to the 19th she needs! this is shocking service. If I treated my customers like this I would be ashamed. Re: Loss of Email - F010762348 Yes, got that but she needs her emails and data back asap from before the 19th. A small number of email accounts you say, lets hope it doesnt take too long then! Having had bad experiences with virgin medias shambles of a support team, I really do hate vague answers, they always worry me. Re: Loss of Email - F010762348 Pisted asking when my wifes email data prior to 19th June will be restored but my message and reply are gone. The reply was along the lines of functionality restored which is true but its all the emails prior to that date she needs recovered asap. When will it be? You say the data is safe and secure, is it? If so when will she have access to it? Re: Error message 403 forbidden This week I've had exactly this issue. Been perfectly fine before this week, but now I cant sign into my emails online no matter what browser I use. I've used all those recommended by the posts here. I've tried to access the emails on my laptop, desktop, iPad and phone via different browsers but get the same "Forbidden" message. Strange as using outlook its fine, but a real pain when I'm out and need access online!